Champ Chain Winner: Russell Bell
Congratulations to the February Champ Chain Winner, the team member who went above and beyond to deliver on our mission statement of providing the best resident life experience possible: Russell Bell, our awesome Maintenance Tech at River Park in Athens Ohio!
River Gate, our sister property, experienced a massive power surge that destroyed all 3 main breakers in the building. It occurred on one of the coldest weekends of the year. Russell was instrumental in taking care of our residents; he rounded up extension cords and gave to residents to run to their apartments, he went through and knocked on doors throughout the weekend, including evenings, providing residents updates and fielding calls from the answering service. He also worked with the electricians providing them entry as soon as they arrived with parts to ensure repairs could be made as quickly as possible. I'm not sure he slept that weekend! I am very proud to have Russell on our team, he is the epitome of what we should expect from our maintenance team members! " - Donna Stage, Community Manager
Thank you, Russell, for being a shining example of our mission to provide the best resident life experience possible! Your commitment to taking care of our residents and providing them much-needed comfort and reassurance during a stressful time is so appreciated and deserving of this recognition!