"This is a dynamic industry that presents a lot of unique and first-time challenges. So, the answers are not always in a manual or readily available. Oftentimes you must rely on your best judgement. Therefore, it is important to sharpen that skill by learning as much as you can, understanding the "why" behind goals, policies, and procedures, and referring to past experiences to help give guidance for future decision making." 

QILETHA CASTON

Director of Operations for Homestead Companies